If additional work is required, this may take longer than the initial set-up time provided and there could be additional costs.
If they do we’ll contact you to arrange a suitable time. To do this they may need access to your property. Openreach Survey: In some cases Openreach have to carry out a survey before they can connect a home to Full Fibre. Your actual speed will depend on home wiring, Wi-Fi connection and time of day. Average speeds based on speed available to at least 50% of customers at peak time (8-10pm). The exchange list and dates are subject to change. Our Fibre broadband is subject to availability, geographic location, computer specifications and a line check. Your actual speed will depend on your location, phone line, home wiring, Wi-Fi connection and time of day.
